Primary causes of QuickBooks error 12002 and Precise Fixes

on
QuickBooks Error 12002

Internet is a basic necessity of QuickBooks to execute its tasks and download new updates. The software can fall prey to several errors in the absence of a stable internet connection. Users face QuickBooks error 12002 when the software doesn’t have proper access to the internet. If this error code appears on your screen while downloading QBDT updates or executing any online function, continue reading this blog to review its reasons and a practical method to remove it from your system.

Give a call at +1 855-948-3646 to let a QB support team help you with troubleshooting guidance.

Reasons

This is a connectivity error you’ll mostly bump into while executing an online task in your QBDT, like downloading software updates. The reasons which are to be held responsible for the occurrence of this issue are mentioned underneath-

  1. A low internet speed connection on your system is a major trigger for connectivity problems in QuickBooks.
  2. You might be using a third-party web browser that isn’t compatible integrating with QuickBooks or the web services.
  3. Incorrect timings in the system clock can also generate network connectivity issues blocking the software from using the internet.

Solution

QuickBooks develops this error code whenever an online task fails in the software. You can apply the method given underneath to rectify this error from your QBDT-

Method- Ensure your network connection speed is satisfactory and fix the web browser settings

A poor network connection delivering low internet speed can damage the update file during the download and cause a network timeout with the Intuit Servers. The software displays this error code whenever the software fails to access the internet, or an ongoing online task is terminated due to an unstable connection. Like every other software, QuickBooks also has a set of requirements to run smoothly on a system. Run an internet speed test and compare the result with the QB requirements mentioned underneath-

  1. Open Google’s homepage and type ‘Internet speed test’ in the search bar.
  2. Tap Google Search or press Enter to run the search and open the first link in the results.
  3. The tool will automatically start finding the internet speed and compare the internet speed on your system with QB requirements of 3Mbps average and 1.5Mbps minimum.

You’ll have to upgrade your network connection or your hardware in case the internet speed on your system is too low. Intuit advises using a wired connection for better speed and a stable connection to the internet. Another cause for the issue can be an incompatible web browser failing to integrate with QuickBooks. You must use the default OS browsers for the best compatibility and prevent any connection issues. Fix web browser settings with the following steps-

  1. Open the control panel menu on your computer and click the Apps option.
  2. Tap Default Apps and scroll to the Web Browser option.
  3. Choose between Microsoft Edge or Internet Explorer and save the settings.
  4. Close the control panel window and reopen QuickBooks.

Conclusion

This blog thoroughly explains the occurrence of QuickBooks error 12002 while executing a task involving the internet. The applicable measure to eliminate the problem is also discussed in the blog, which you must apply to run QuickBooks without any problems.

Contact a QB professional at +1 855-948-3646 if any problems emerge while using the techniques.

Recommended Blog: Why I'm Facing QuickBooks Error PS036

Comments

Post a Comment