QuickBooks is designed to keep the business accounting of small organizations in check and help them grow their business. The software delivers trustworthy services like payroll, which simplifies employee payroll in an organization. The software is nearly perfect but sometimes fails to execute its functions due to internal issues. QuickBooks error 15240 is one of the problems that interrupt the payroll update process in the software. If you encountered this error while downloading or installing the payroll updates in your software, go through this blog to review the prime causes for its development and the appropriate strategy you need to rectify it.
Let a QB support team eliminate this issue from your PC by giving them a call at +1 855-948-3646.
Reasons
Here are the conditions that cause the payroll update to fail due to this error-
• The %temp% folder permissions are not set in the favour of QuickBooks, and it struggles to access the files during the update process.
• The SSL settings in your Windows do not allow QuickBooks’ connection to the internet and cause issues while downloading files.
• QuickBooks faces issues while running due to a damaged installation on your PC.
Solutions
The approaches discussed below will help you counter this issue in your QuickBooks-
Solution 1- Configure the %temp% folder permissions
The %temp% folder Is used to store temporary files of QuickBooks and other applications on your PC. The files can be retrieved easily by the application when required, which enhances the efficiency of an application. If QuickBooks doesn’t have permission to access this folder, it won’t be able to extract the files required during the update. This’ll cause the process to terminate in between, and you’ll encounter an error message on your screen. Follow these steps to edit the %temp% folder permissions-
1. Go to the search panel in the taskbar or open it using the Windows Start button.
2. Type %temp% and go to the folder from the search results
.
3. Right-click anywhere inside the folder and select Properties from the options.
4. You’ll find a list of all the user accounts under the Security tab.
5. Highlight your account and click on Edit.
6. Mark the checkbox for Full Control with a single click.
7. Click on Apply at the bottom of the tab.
8. Retry updating the QuickBooks payroll service.
Check out the next solution if the update fails due to the issue.
Also Read - What are the solutions for the QuickBooks Error 15311?
Solution 2- Configure the SSL settings of your Windows
SSL goes for Secure Socket Layer, which establishes a secure connection between the software and Intuit servers. This prevents any malicious threats from accessing the data or introducing malware into it. QuickBooks can develop issues connecting to the internet if these settings aren’t set appropriately. Configure the SSL settings according to QuickBooks by following the steps below-
1. Open Run from the Windows button or press Windows + R.
2. Type ‘inetcpl.cpl’ in the command field and click Ok to go to the Internet Properties window.
3. Scroll down in the settings list available in the Advanced tab to find the SSL settings.
4. Single-click checkboxes beside SSL 2.0 & Use SSL 3.0.
5. Tap Apply after the checkboxes are marked.
6. Rerun QuickBooks and begin updating the payroll.
The payroll service will update successfully using these methods.
Conclusion
You read about the consequences of QuickBooks error 15240 on your PC and its primary causes to develop. We now anticipate that you conveniently used the methods which helped you rectify the error from your QuickBooks.
For any further assistance in troubleshooting, approach a QB professional at +1 855-948-3646.
Related Article - What factors can trigger the QuickBooks error 6129?
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