Error 15102 QuickBooks: Reasons and Easy Fixes

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Error 15102 QuickBooks



 

When QuickBooks payroll error 15102 occurs, the message “Error 15102: Failed to reset update” pops up. It mostly occurs due to failed internet connection, improper access to the file download location, improper admin rights, etc. Are you facing the QuickBooks update error 15102 and don’t know what to do? We have some easy fixes for you today. Keep reading the article till the end to know how to resolve error 15102 QuickBooks effectively.

If you are unable to fix the error or need help with the same, you can get in touch with our technical team at 1-855-948-3646 for assistance.

Reasons for Error 15102 in QuickBooks

Below are the possible causes for the error to occur - 
  1. Invalid download location.
  2. QuickBooks running in multi-user mode.
  3. You are not logged in as an admin on your Windows Vista. 

How Do I Resolve the Error?

Before starting, make sure that you are updated QB to the latest version and downloaded the latest tax table.
The error 15102 QuickBooks has some easy fixes. Try the following - 

Fix 1 - Changing the User Mode

Try switching to single-user mode, if you are using multi-user mode. This might help fix the problem.
  1. On the workstation encountering the error, open QuickBooks.
  2. Go to the File menu > Switch to Single User.

Fix 2 - Reviewing the Mapped File Location

Verify the correctness of the mapped file location.
  1. Open the Product Information window by pressing Ctrl + 1.
  2. Find the mapped location path and make a note of it. 
  3. Select Help and then click on Update QuickBooks.
  4. Verify that the info in the Download Location of the Options tab is correct - 
    • The drive in Download Location and Product Information window should be the same if Shared Download is set to Yes.
    • The directory in Download Location and QuickBooks Desktop Installation Directory should be the same if Shared Download is set to No.
  5. If the location is incorrect, switch the status to Yes if previously No was selected and No if previously Yes was selected. Save and Close.

Fix 3 - Remapping the Drive

If the download location in the above step is correct try remapping the drive to a new letter and fix the error message 15102 in QuickBooks
  1. Remap your network drive to a new letter by selecting Map a network drive from the Computer tab.
  2. Open your company file using the new mapped-drive letter. 
  3. Select Help and Update QuickBooks.
  4. Under the Options tab, switch the Shared Download off and then switch it on again.
  5. Save and Close.

Fix 4 - Running QB as an Admin

Run QuickBooks as an admin if you are still having issues in Windows Vista.
  1. Right-click the QuickBooks icon on the desktop and click on Run as Admin.
  2. Click Continue when the prompt message appears.
  3. Update QuickBooks to its latest version.

Conclusion

The error 15102 QuickBooks can be easily fixed using the given solutions. If you are still having trouble fixing the error, contact our technical team at 1-855-948-3646 to get immediate help in resolving the issue.



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